Account Manager B2B (incl. DACH)

📍 Location: Wijchen

About SCALA

SCALA is a leading supplier and developer of erotic toys, lingerie, and
drugstore products in Europe. With a broad range of own brands and strong
A-brands, we offer our retail partners an excellent mix of quality, turnover,
and margin. To replace a departing colleague, we are looking for an experienced
Retail Account Manager, with around 50% focus on the German-speaking
market (DACH).

Job Description

As a Retail Account Manager, you are the face of SCALA towards our physical
retail partners: from (regional) chains and buying groups to independent
specialty stores. You build long-term relationships, negotiate shelf space and
promotional calendars, and ensure flawless in-store execution—from planograms
to POS materials.

You work
closely with colleagues, visit customers on a regular basis, and also travel to
our headquarters in the Netherlands from time to time.

Responsibilities

• Manage, grow, and acquire new physical retail customers.
• Negotiate annual agreements, terms, shelf space, product launches, and promotions.
• Translate category insights into planograms and merchandising guidelines, ensuring perfect in-store execution.
• Coordinate trade marketing and POS materials (displays, promotional activities, instore activations).
• Plan and deliver product and sales training for store teams.
• Conduct store visits for shelf audits, competitor checks, and on-the-job coaching.
• Analyse customer performance data and identify opportunities.
• Represent SCALA at trade fairs and retail meetings.
• Work closely with marketing, supply chain, and product development to maximise retail success.
  

Your Profile

• Bachelor’s degree, preferably in a commercial field.
• Proven experience in retail account management or key account management.
• Excellent command of German (C1/C2 or near-native is a must) and fluent in English; Dutch is a plus.
• Strong negotiation skills and hands-on execution on the shop floor.
• Experience with category management/planograms and trade marketing is an advantage.
• Analytical mindset; proficient with Excel/BI and reporting.
• Driving license (B) and willingness to travel ~25% of the time.
• Proactive, results-driven, and relationship-focused personality; comfortable in a dynamic, international environment.

We Offer

• A key position in a growing, international company with short decision lines.
• Plenty of responsibility and room for initiative.
• A competitive salary with attractive benefits and a bonus scheme based on targets.
• An energetic team with an informal working atmosphere.
• Playing padel with the team once a week.
  
  

Apply

Are you the Retail Account Manager who will drive our growth in the DACH market?

Then please send your application (CV and cover letter) to:
Walter Kroes – walter@scala-nl.com