SCALA has launched a new website to stay up to date and ensure better security for our customers. With this upgraded site, we can now take advantage of the latest features and technologies that weren’t possible with the old platform. We’re ready for the future!

To enhance your security and workspace safety, we've introduced a new login method.

You now log in using your personal email that is linked to your company. A verification code will be sent to that email, use it to access your account.

Important:
You must have access to the email address you log in with, as the verification code will be sent there.

If you don't have access to that email address but still need to log in, you'll need to be added as a customer to the corresponding company account. In that case, please contact us for assistance at sales@scala-nl.com.

Yes, you can! Every email that is linked to your company can create its own shopping cart and place orders.

Would you like to add more email addresses to your company account? Please contact your Account Manager or reach out to our Support Team at sales@scala-nl.com.

In our system, it's not possible to use the exact same email address for different companies. However, this is often the case in practice, especially for dropshippers. To solve this, we’ve come up with a simple workaround.

Many email providers (like Gmail, Outlook, and ProtonMail) support a feature that allows you to create variations of your email address using the "+" symbol. These variations still direct all emails to your original inbox.

For example:

• Main email: buyer@companyname.com
• Email linked to Company 1: buyer@companyname.com
• Email linked to Company 2: buyer+location1@companyname.com
• Email linked to Company 3: buyer+location2@companyname.com
• And so on.

You can log in to Company 1 using buyer@companyname.com, and log in to Company 2 using buyer+location1 @companyname.com.
Both login codes will be sent to buyer@companyname.com, because anything after the "+" is ignored by most email providers.

This allows you to use essentially the same email address across multiple companies in our system.

Important: These email addresses are just examples. You can choose anything after the "+", as long as you inform us of the full email variation you wish to use.

To add a '+ email' to a company, please reach out to your Account Manager or contact our support team at sales@scala-nl.com.

There are two ways to share your shopping cart within your company:

1. Log in with the same email address (like buyer@companyname.com). Make sure you can receive the verification code for that email.
2. Use the Share Cart link option in your shopping cart and you can share your cart.

⚠️ The shared products will be added to the existing cart, not replace it.

No, the cart is not automatically saved when you fill it. You have to click on the cart first; then the cart is saved for 30 days. After clicking on the cart, you can close the page and see the cart again when you reopen it. The cart can also be seen when logging in from another location.

There are 3 ways:

1. On the Product Detail Page, you can download images of that product.
2. In your shopping cart, you can download images of the products in your cart.
3. After placing your order, you can download images from your account overview.

You will receive a link via email to the images of the requested products. We do this to optimize the speed of the website.

You can access your personalized price feeds in both CSV and XML formats through your account portal.

Yes, you can! Go to your shopping cart and use the template to import products easily.

⚠️ If you upload your CSV file, products in the file will replace your current cart.

Once you've placed your order, it will appear in your account. From there, you can download a CSV file of your order details.

Yes! Just click in the product page on the link ‘Let me know when this product is available’. You’ll get a message if it comes back in stock. Please note that this data will be deleted after 3 months. If the product becomes available again after that period, you will no longer receive a notification.